Shipping policy

Here’s a professional South Africa–based Shipping Policy for Shift & Co Customs:

Shipping Policy

Thank you for shopping with SHIFT & CO CUSTOMS.

We aim to provide fast, reliable, and secure delivery throughout South Africa.

Processing Times

Orders are typically processed within 1–2 business days after payment has been confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Please note that processing times may increase during promotional periods, holidays, or high order volumes.

Shipping Timeframes

Estimated delivery times:

Delivery times are estimates only and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size.

From time to time, we may offer free shipping promotions on qualifying orders.

Courier Services

We make use of trusted third-party courier providers to ensure safe and efficient delivery across South Africa.

Once your order has been dispatched, you may receive tracking details via email or SMS where applicable.

Delays

SHIFT & CO CUSTOMS is not responsible for delays caused by:

Incorrect Shipping Information

Customers are responsible for ensuring that all shipping and contact information provided at checkout is correct.

If incorrect information is provided and results in failed delivery or returned parcels, additional shipping fees may apply.

Lost or Damaged Parcels

If your parcel arrives damaged or is lost in transit, please contact us within 48 hours of delivery or expected delivery date.

We will work with the courier company to investigate and assist where possible.

Order Collection

Collection may be available for selected orders from:

SHIFT & CO CUSTOMS
237 Fakkel Street, Silverton, Pretoria, South Africa

Customers will be notified once their order is ready for collection.

Contact Information

For any shipping-related queries, please contact:

SHIFT & CO CUSTOMS
info@shiftandco-customs.com
084 517 7333 / 076 819 8913